DRC is Requesting Proposals for IT Services

GENERAL INFORMATION

Purpose:
Disability Rights Center of Kansas, Inc. (DRC) is requesting proposals for IT services. 

Instructions on Proposal Submission:

Closing Submission Date: 
Proposals must be received by DRC no later than 5:00 p.m. on Friday, September 15, 2023.

Submitting Proposals:
Proposals can be emailed to mike at drckansas dot org with “Proposal for IT Services” in the subject line.

Proposals also can be addressed and mailed as follows:

Mike Burgess
Disability Rights Center of Kansas, Inc.
214 SW 6th Ave., Ste. 100
Topeka, KS  66603

It is the responsibility of the Offeror to ensure that the proposal is received by DRC by the date and time specified above. DRC reserves the right to extend the proposal deadline.

Questions regarding this request for proposals may be directed to Mike Burgess at 785-273-9661 or mike at drckansas dot org.

Review of Proposals:
Upon receipt of the proposals, DRC will review the content and may contact the Offeror to meet with DRC staff to present and discuss the options outlined in the written proposal.

Conditions of Proposal:
All costs incurred in the preparation of a proposal responding to this request for proposals will be the responsibility of the Offeror and will not be reimbursed by DRC.

Right to Reject: 
DRC reserves the right to reject any and all proposals received in response to this request for proposals.

Small and/or Minority-Owned Businesses:
Efforts will be made by DRC to utilize small businesses and minority-owned businesses.

EXISTING TECHNICAL ENVIRONMENT

DRC staff work in a hybrid environment where staff split their time working in the office and remotely. The following systems are many of the key pieces of our technical environment currently in place:

  • Microsoft Office 365; including a SharePoint instance, OneDrive, Microsoft Teams. Users have either Office 365 Business Standard or Office 365 Business Premium licenses.
  • In addition to web-based applications, DRC staff use a variety of productivity software including applications such as Word, Excel, Outlook, PowerPoint, and Adobe Acrobat
  • 1 Physical Server (including domain controller)
  • Approximately 25 laptops and desktops
  • 3 wireless access points (including guest Wi-Fi)
  • Firewall and POE switches
  • DRC also utilizes a VOIP (Voice Over Internet Protocol) phone system, but that is not part of this RFP for IT Services.

SCOPE OF SERVICE

The IT management and support areas that should be included in your proposal include the following:

  • Antivirus for both PCs and Server Infrastructure
  • Email security services to manage spam, viruses, phishing, and other malicious attacks
  • Help Desk for individual users to contact for support on IT issues during business hours, 8 a.m. to 5 p.m. from Monday to Friday
  • Backup service for both PCs and server infrastructure
  • Management of wireless access points and security
  • Management of firewall and switches
  • Management of our VPN (Virtual Private Network)
  • Hourly rate for additional services not included in the list above

Feel free to include other services not listed above in your proposal. Further, you can proposal additional services DRC may want to consider as optional add-on services.

PAYMENT OPTIONS

DRC is willing to consider multiple payment options. This could include monthly, quarterly, or annual payment options. However, DRC has a strong preference to pre-pay for a year.  Additionally, bidders are strongly encouraged to offer a discount for pre-payment.

Interested bidders shall submit a brief written informal proposal that outlines general information and options, including pricing and services included. Proposals shall be submitted to DRC by the due date given and according to the directions outlined in the “General Information” section above.

DRC is Requesting Proposals for IT Services